FAQs
You ask - I answer!
How long does each therapy session take?
You have 60 minutes reserved in my schedule and sessions last on average between 50-60 minutes.
Will my insurance cover your services?
Depends entirely on your provider! Please check out my "Insurance" page here for more info on what you should look for/ask when you contact your insurance provider.
Do you do direct billing?
If your insurance plan includes coverage for psychotherapy, you can still absolutely self-submit with the receipts I provide, however, direct billing services/portals such as TelusHealth eClaims (which covers insurance providers such as Canada Life, Manulife, and many others) and SunLife/Lumino Health do not allow for Registered Psychotherapists to perform direct billing in Ontario yet - meaning I cannot perform direct billing for you at this time!
What methods of payment do you accept?
Debit, credit (including AMEX), cash, and e-transfer.
Please note that a credit card must be left on your client file in order to hold/book your appointment time, however, you may pay for your session with any of the above listed methods - just let me know ahead of time!
What's your cancellation and/or missed appointment policy?
In order to respect practitioner time and allow the opportunity for another client to rebook into your appointment spot, a minimum of 24 hours must be given for the cancellation or rescheduling of appointments, otherwise the full session fee will be charged to the card on file.
