Frequently Asked Questions (FAQs) About Therapy
You ask - I answer!
How long does each therapy session take?
You have 50 minutes reserved in my schedule.
Will my insurance cover your services?
Depends entirely on your insurance provider and plan details! Please check out my "Insurance" page here for more info on what you should look for/ask when you contact your insurance provider.
Do you do direct billing?
I am able to submit claims electronically to many participating insurers through TELUS Health eClaims, Sun Life direct billing, and Medavie Blue Cross. Please check out my "Insurance" page here for more info.
What methods of payment do you accept?
Debit, credit (including AMEX), cash, and e-transfer.
Please note that a credit card must be left on your client file in order to hold/book your appointment time; however, you may pay for your session with any of the above listed methods - just let me know ahead of time!
What's your cancellation and/or missed appointment policy?
In order to respect practitioner time and allow the opportunity for another client to rebook into your appointment spot, a minimum of 24 hours must be given for the cancellation or rescheduling of appointments, otherwise the full session fee will be charged to the card on file.